Help Center
Frequently Asked Questions
Clear answers about exams, free AI assessment, premium membership, AI feedback, billing, and getting ready for test day.
Does one membership include all exams?
Yes. One premium membership includes IELTS, TOEFL, CELPIP, and PTE, so you do not need a separate plan for each exam.
What is included in premium?
Premium includes full mock tests, unlimited section practice, results, and AI explanations. Signed-in users also get progress tracking, bookmarks, vocabulary tools, and history on every plan.
Can I try practice before paying?
Yes. New subscribers get a one-time 24-hour FREE trial on their first membership or add-on checkout (card required). After 24 hours, Stripe bills the plan and add-ons you selected. You can also take the free AI assessment with no card. The 1-week plan is a paid 7-day membership, not this trial.
Are add-ons included in the main membership?
Core premium tools are included. Optional add-ons like advanced coaching stay separate, so you only pay for extra help if you want it.
How do billing and renewal work?
Your first subscription checkout includes a one-time 24-hour FREE trial. After that, the subscription renews automatically for the selected term. You can manage your subscription and active add-ons from billing.
Which English test should I take: IELTS, TOEFL, CELPIP, or PTE?
It depends on your goal. TOEFL is common for US university admissions. IELTS is widely accepted for study, work, and immigration in the UK, Australia, Canada, and New Zealand. CELPIP is popular for Canadian immigration. PTE is accepted for study and visas in Australia, New Zealand, the UK, and more. If you are unsure, check the requirements from your university, employer, or immigration program first.
What is the difference between IELTS Academic and General Training?
IELTS Academic is designed for university admission and professional registration. IELTS General Training is designed for immigration, work visas, and some secondary-level pathways. The Listening and Speaking sections are similar, but Reading and Writing tasks differ. Practice the version you will actually take on test day.
What do I get for free?
Free signed-in users get a one-time AI assessment with estimated scores and coaching tips. Full mock tests, unlimited section practice, and the complete premium toolkit require an active membership. You can also browse mock test demos without an account.
Do I need an account to start practicing?
You can browse mock test demos without signing up. To submit answers, save progress, track results, and take your free AI assessment, you need a free account. Premium features require an active membership.
Are the mock tests similar to the real exam?
Yes. Our practice is built around official section structures, timing, and task types for IELTS, TOEFL, CELPIP, and PTE. Mock tests are designed to feel like the real exam flow so you can build stamina, pacing, and familiarity before test day.
How does AI feedback work?
After you complete practice, AI reviews your responses against exam-style criteria. For Writing and Speaking, you get structured feedback on issues like task response, coherence, vocabulary, and grammar. For other sections, explanations help you understand why an answer is correct or incorrect.
How does speaking practice work?
Speaking tasks use your device microphone so you can record answers under realistic timing. Your audio is processed to generate feedback and transcripts for review. Use a quiet environment and a modern browser for the best experience.
How accurate are practice scores?
Practice scores are useful for tracking improvement and identifying weak areas, but they are estimates—not official exam results. Use them to guide your study plan, not as a guarantee of your score on the real test.
What progress tools are included?
Signed-in users can view history, track performance over time, bookmark questions, and build vocabulary lists. Premium members get deeper analytics across mock tests and section practice to spot trends by skill and question type.
Can I practice more than one exam on one membership?
Yes. One premium membership includes IELTS, TOEFL, CELPIP, and PTE. You can switch between exams anytime without buying separate plans.
How should I use EnglishTestNow before test day?
Start with section practice to find weak areas, then take full mock tests to build timing and stamina. Review mistakes with AI explanations, repeat weak sections, and use demos or comparisons if you are still choosing an exam. In the final week, prioritize realistic mocks under timed conditions.
Can I practice on phone, tablet, and computer?
Yes. EnglishTestNow works in modern browsers on desktop, tablet, and mobile. For the most realistic experience—especially for long mock tests and writing tasks—we recommend a laptop or desktop when possible.
Can I cancel anytime?
Yes. You can manage or cancel your subscription from the billing portal. Cancellation stops future renewals; access typically continues until the end of your current paid term.
What is your refund policy?
EnglishTestNow sells digital access to online practice tools powered by AI. Each practice session—including scoring, feedback, and explanations—incurs real processing costs, so refund eligibility depends on usage and the situation. Full terms are described in our Refund Policy. See that page for current rules and how to request help with a billing issue.
How is this different from PDFs or random online questions?
Unlike static PDFs or scattered question lists, EnglishTestNow gives you timed exam-style practice, structured section flow, instant feedback, and progress tracking in one place. That makes it easier to practice the way you will actually be tested.
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Optional coaching tools
Stack on deeper AI help when you need it
Writing coach, speaking coach, exam strategy expert, and spelling practice—premium add-ons layered on top of your membership.
Browse all add-ons →One plan. All exams. Full toolkit.
IELTS, TOEFL, CELPIP, and PTE—unlimited section practice, full mock tests, progress tracking, and access to every premium tool in one membership.
Still deciding?
Browse a free mock demo or compare plans when you are ready to go deeper.